About Gold Standard

Gold Standard was founded in 2011 by Jim Bright and John Pavich. Jim brings over 40 years experience in the collision repair and management business, and is well versed in both the hands on skills required to provide a great result and the intricacies of the flow between the insurance company, the customer, and the repair shop.

Jim Bright and Brad Arrowood

Brad Arrowood has been a successful General Manager in other industries, and by managing Gold Standard his goal is to provide a level of customer service to Gold Standard clients that cannot be matched. With large corporations taking over most facets of American business, true caring for the customer is becoming more rare every day. At Gold Standard, we have the highest level of respect for both our customers and for their vehicles, and will treat both in a manner demonstrating that respect. An accident which requires repairs to a vehicle is always an unpleasant situation; we do everything possible to make the events after the accident as smooth, worry free, and timely as they can be.

The company has had great success since it’s opening in 2011. With a wonderful group of motivated employees, Gold Standard’s quality of service is second to none. No vehicle ever leaves the shop without either Jim or Brad doing a final inspection right down to the smallest details.

Jim has done a lot of repairs for us. He is very honest & does a fantastic job. He cares about his customers & is not greedy. He will do all he can to get you the best price along with the work being done the way it should. You really are at the right place. No need to look any further!

Beth Fulghum

They did an amazing job on my car! I am more than pleased with the work they have done! Brad was great to work with an amazing with customer service! If anyone needs body work done I would highly recommend these guys! Thank you so much!

Kessa

Highly recommend these guys! They do great work! Car came out better than new, and I love that they repaired our bumper rather than just replacing it! My wife’s plastic (polyurethane) bumper had a bad gash and paint scrape. The price was great and the repair was excellent!

Nick H

It was an absolute pleasure working with Brad and Jim at Gold Standard. From the estimate all the way to pickup, they made everything easy and painless. The work they did on my 2014 Ford Escape is impeccable and it looks brand new! Highly recommend as the best body shop in Hickory!

Whitney Coble Cline

The owner (Jim Bright) has been a friend of mine for a few years and done excellent body work on several of my vehicles. I live 2 counties away, but this is the only body shop that I will take my vehicles when they need work.

Jayson Lankford

The quality of work and customer service is second to none. I have had several vehicles repaired here and both look better than new. I would highly recommend this shop.

KC Partin

I compared 3 body shops and went to this one because it was the cheapest. The work was done great, plus they scrubbed some extra small scratches and cleaned the interior! These guys are real passionate, great service. I totally recommend.

Valentin Queval